Customer Service

Customer Service

Shipping & Delivery
Orders are processed within 3 business days of receipt of order. Please allow 5-7 business days for delivery of your shipment. Express shipping is not available at this time. Orders shipping to the U.S. Virgin Islands, Guam, Puerto Rico, Alaska and Hawaii will have extended shipping times. For questions about your order of ClarityMD, please contact Customer Service at 1-888-848-3633.
Privacy & Security
Please see our privacy and security policies and practices by clicking here.
Returns & Replacements
Your purchase of ClarityMD comes with a FULL 60 DAY MONEY BACK GUARANTEE. If, for any reason, you are not completely satisfied with ClarityMD®, simply return it, even if the tubes are empty, within 60 days of purchase for a FULL REFUND (less applicable shipping and handling charges). Please contact Customer Service at 1-888-848-3633 or CustomerService@MyClarityMD.com. We will process your return and issue a refund (less applicable shipping and handling charges) within 7 business days of receipt of return.
Viewing Orders
You may access your order details by logging into your account at www.myclaritymd.com or by calling Customer Service at 1-888-848-3633. You may also send an email to customerservice@myclaritymd.com.
Updating Account Information
To update your billing, payment or shipping information, please contact Customer Service at 1-888-848-3633.
Contact Customer Service, at:
phone: 888-848-3633 (8 AM - 5 PM PST)
email: CustomerService@MyClarityMD.com
ClarityMD Official Site